Terms and conditions
No refunds will be given for pre purchased packages. If you have purchased sessions and no longer wish to continue with them, no refund will be given for the remaining sessions, however you can transfer them to somebody to use under your credit. Packages are valid for 3 months, unused sessions after 6 months will be forfeited
All payments are to be made in advance of any training undertaken.
Session cancellations and rescheduling
If you wish to cancel or reschedule your personal training session, you must contact your trainer at least 24 hours prior to the commencement of your session. If you fail to do so you will be charged the full fee and your session will be forfeited. Alterations to this policy will be made at the sole discretion of your trainer.
Arriving and Times
Please arrive on time for your personal training sessions. Training sessions will finish at the allocated time even if you arrive late. If you are more than 15 minutes late to a personal training session, your session may be cancelled and you may be charged the full fee. If a trainer is late you will be allocated your full training time.
We encourage you to arrive 10 minutes prior to the commencement of your training session so that you may warm-up. This way you will be ready to begin training immediately.